Section 1: Financing & Contracts

       The following sections cover all information regarding dcerone’s financial policies.

Section 1A: Financial Billing Overview

You agree to provide dcerone required information during the design process.  You agree to give dcerone 15 day notice before canceling a project build or quote.  You agree to pay in full or in build and pay amounts for all services, design aspects, or otherwise that will be fulfilled by dcerone.  dcerone will work in fragments on the project if our build and pay option is chosen meaning that dcerone will only build fifty percent of the project if the client has only paid fifty percent of the bill.  Once the client pays another percentage, work continues to that percentage and so on.  You understand that failure to entirely pay in the allotted time of fifteen days after this contract is signed and you invoice is received, unless otherwise specified (based on payment plan), may be subject to prosecution and is punishment to the full extent of the law.  A missed payment will result in a five percent increase on the missed payment and each payment thereafter until the entire bill is paid in full.

Section 1B: Price Assurance

dcerone will match a competitors price based on several criteria.  The competitor must be offering similar products and services as dcerone.  Final decision is always up to dcerone’s discretion.  Prospective clients of dcerone must submit a hard copy of the competitors quote to dcerone before entering dcerone’s Concept Design phase.   A percent reduction on the competitor's price is always up to dcerone’s discretion.

Section 1C: Project Termination & Removal Of Branding Overview

In the event of a project termination by dcerone during creation, a refund is given in the amount that the client has paid and the project including design and information gathered for the design will be deleted.  Customer information will be kept for at least six months regardless of termination.  In the event of a project termination by the client during creation, dcerone will require the client to pay the remainder of the percentage payment (if using build and pay) plus half the contract fee.

Applicants who apply for a web site design and receive a website for a discount or free are required to keep the dcerone logo and or link on their site as set in the original template.  If the applicant wishes to remove this logo and or link and or other dcerone paraphernalia, applicants will be charged a $100 removal fee.  Clients must change or update the dcerone logo and or link if or when the dcerone logo and or link changes within 30 days of notice.  If a client defaults and cannot pay their contract, legal action will be taken.  Clients must be sure they can complete payment of a Plan before signing.

Section 1D: dc Care Payment Overview

Clients who sign a contract for dc Care must sign at least a one year contract with dcerone.  If the contract is broken due to a payment missed or blatant written or oral termination given to dcerone, the client must still pay the remaining balance of the dc Care Plan they have signed for regardless of their progress into the Plan.  If a client defaults and cannot pay their contract, legal action will be taken.  Clients must be sure they can complete payment of a Plan before signing.  Participants may also pay by the month for their Plan.  The plan will simply be divided up into twelve payments.  There is no interest and there is no penalty for paying the bill in its entirety early.

Section 1D I: Hosting Payment

Clients are required to pay their hosting bill from 1&1 Internet Incorporated when a client chooses to use dc Care.  dcerone is not responsible for any financial issues a client may encounter with 1&1 Internet Incorporated.  If a client terminates with 1&1 Internet Incorporated, dcerone must be notified within 15 days.  If dcerone is not notified, a charge of $100 will be billed to the client’s account.  Once in a binding contract with dcerone for dc Care, clients may not legally break 1&1 Internet Incorporated’s contract unless otherwise specified.

Section 1E: Advertising Assistance Payment

Clients who sign a contract for Advertising Assistance must pay their contract up front before any work can begin.  If a client signs the binding contract and then wishes to cancel the service, the client is required to pay the contract anyway.  If a client defaults and cannot pay their contract, legal action will be taken.  Clients must be sure they can complete payment of the contract before signing. 

            Section 1E I: Advertising On Other Providers

Clients must pay for any advertising done on any of the providers dcerone’s Advertising Assistance offers.  This includes Google AdWords, Facebook, Twitter, and RSS.  It is at the mercy of the provider to charge extra for the advertising a client wishes to partake on top of dcerone’s Advertising Assistance charge.

Section 1F: dc Care One-Time Servicing Payment

  For those who rarely update their website, dc Care's One-Time Servicing allows clients to update only when they need to.  Clients pay per service session.  A client's bill is based upon the amount of data he or she needs to change.  Each uploaded piece is described as a separate part and charged separately on a client’s invoice.  The returning customer discount is only applicable is combined with another project such as a website design or logo.

Section 2: Services

       The following sections cover all information regarding dcerone’s services policies.

Section 2A: Services Overview

All sites built by dcerone are tailored to a clients individual needs as best as can be provided.  dcerone does not stress nor imply a one hundred percent satisfaction guarantee of craftsmanship.  dcerone commits itself to a project once the full payment has been received or if a partial payment (based on the payment plan) has been received after a contract and invoice have been received from the client.  dcerone will finish any project as long as dcerone accepts the project, receives payments, and is both financially capable and skillfully capable to complete the project with its knowledge of web design.

Section 2B: dc Care

dc Care provides clients who purchase the service 24/7 email and community technical support.  dcerone support will cover website UI design flaws, coding errors, and general questions.  dc Care Adaptive Servicing allows clients to have dcerone update their site as often as that client needs and with as much information as needed.  Content included to change is media, text, documents, logos, and site layouts.  The amount of uploading and editing dcerone is allowed to do is based on the plan the client chooses.  Plan A will allow up to 100 GB of data transfer uploading and downloading, Plan B will allow up to 10 GB of data transfer uploading and downloading, Plan C will allow up to 100 MB of data transfer uploading and downloading.  Plan D is a self hosting Plan and uploading and downloading caps do not apply.  If a client gives dcerone more data to upload than the Plan allows, the client will be charged $5.00 per 10 MB of data over their Plan cap.  The client will also be responsible for staying within the bandwidth cap allotted to them by 1&1 Internet Incorporated.  If the client chooses Plan D, the above statement of uploading, downloading, and bandwidth caps does not apply for this plan is for those who wish to self-host but would still like to receive the benefits of dcerone customer support.

Section 2C: Research Services

            dcerone upon request, provides researching and pioneering clients research servicing.  This includes, but is not limited to, developing new graphical user interfaces, forums, and logos at a discounted rate.  Clients with such needs will need to provide paperwork proving their research endeavor and institution they will be researching for.  dcerone reserves the right to deny any client researching servicing without notice.  It is at dcerone’s discretion to provide pricing for each project given.  Pioneering clients must sign a binding contract before work is completed and contested by their institution.  More information is available about this subject by contacting dcerone.

Section 3: Privacy Policy

       The following sections cover all information regarding dcerone’s privacy policies.

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Section 3A: Privacy Policy Overview

            dcerone does not share or sell any personal information collected by a customer.  However, information compiled by dcerone for a client’s project may be used on that client’s project.  This includes, but is not limited to, client write-ups or submitted images, videos, music, etcetera that will be used and possibly implemented into the client’s project.  This information and personal information such as, but not limited to, a client’s full name, email, or phone number may be stored by dcerone for as long as seen fit for client relational purposes on possible future projects for that same client.  By submitting anything to dcerone, clients fully release dcerone of any responsibility to punishment by law if any client data is lost, stolen, or otherwise.  dcerone respects client’s information and personal data.  dcerone does not guarantee the total protection of client’s data but takes the greatest possible care to safeguard client’s information.

Section 3B: Privacy Policy Regarding Third Parties

dcerone does not hold responsibility for any other third party company that clients choose to go into dealings with under any dcerone contracted service.  Please refer to these respected companies privacy policies for more information about how they handle client information.  This includes, but is not limited to 1&1 Internet Incorporated, Google, Facebook, and Twitter.

Section 3C: Advertising Assistance Privacy Statement

In order to use Advertising Assistance by dcerone, the client must create an account and/or sign a contract on the selected service providers such as, but not limited to 1&1 Internet Incorporated, Google, Facebook, and Twitter.  Clients may be required to submit personal information in order to use their services.  dcerone does not hold responsibility for any other third party company that clients choose to go into dealings with under any dcerone contracted service as outlines in Section 3B. 

Section 3D: dc Care Privacy Statement

            dcerone does not share or sell any personal information collected by a customer.  However, information compiled by dcerone for a client’s project may be used on that client’s project.  This includes, but is not limited to, client write-ups or submitted images, videos, and music.

When using dc Care, dcerone will access the client’s web server in all Plans except for Plan D.  Only if the client wishes to change something will dcerone access their web server.  In Plans A through C, clients must surrender their username and password to their web server for account access, FTP access for uploading, and for updating purposes.  dcerone will not use a client’s username or password for any other reason except to access the web server to maintain it.  dcerone does not sell or distribute a client’s username or password to anyone.

            If a client chooses to use dc Care, you will be required to sign a contract with 1&1 Internet Incorporated so that dcerone can maintain your website.  Clients do not have any other option for hosting though dcerone.  dcerone is not responsible for any information submitted to 1&1 Internet Incorporated.  dcerone does not hold responsibility for any other third party company that clients choose to go into dealings with under any dcerone contracted service as outlines in Section 3B.

Section 4: Conclusion

It is at all times the applicant’s responsibility to be versed, understand, and agree to the terms as outlines above including before initiating into a contract with dcerone or submitting any information to dcerone.  Be sure to read all terms information on third party sites that dcerone partnerships with for contracts for dc Care and Advertising Assistance.  Failure to comply is punishable by law.  dcerone reserves the right to deny service to anyone not deemed fit to financially complete their contract.  This information may change at any time.